If Hay Day Crashes

If Hay Day crashes while playing or will not fully load, please perform the following steps:

1. Double tap the home-button so that a row of app icons appear at the bottom or your device's screen

2. Tap and hold any of the icons until they wiggle and display a red dot with a white stripe in the corner of the icon

3. Close all apps, including Hay Day, by tapping the red icon

4. Double tap the home-button again.

5. Go to your device Settings and enable "Airplane Mode" to disconnect from your data and WiFi connection

6. Restart your device.

7. Disable "Airplane Mode" from your device settings to reestablish your WiFi or data connection

8. Try and launch Hay Day without opening any other apps! If this doesn't work make sure you have the latest version of iOS installed on your device!

If your game is still crashing or not loading, please contact our support team via the in-game Report An Issue button, or email them at: hayday.feedback@supercell.net